“I treat everyone that comes into our care as though they are one of my own family members. When meeting a client family, I like to get to know about them first, so together we can plan a personalised farewell that will encompass everyone’s wishes. I believe it is important to honour and celebrate each individual.”
-Asha Dooley, Director
Blue Mountains Funerals is proud to be an Australian owned & family run business.
From one family to another, father/daughter duo, Tom & Asha Dooley and the Blue Mountains Funeral team of skilled professionals are dedicated to your family and loved one.
Tom has over 20 years funeral industry experience including holding the position of General Manager of NSW’s largest funeral business where he was responsible the operation of over 70 funeral homes. Prior to the funeral industry Tom held senior management positions within the hospitality and events industry where he was responsible for the staging of some of the largest sporting and entertainment events held within Australia.
Tom has owned and operated his own funeral homes in Victoria and NSW and during this time he has been active within the funeral industry including, holding the positions of State President and National Councillor with the Australian Funeral Directors Association.
Tom is married to Dale and they have two children, Scott, and Asha who is working with Tom in the family business.
Asha brings to funeral service a wealth of knowledge about customer service and events from a varied career in Five Star Hotel Groups. Most recently Asha has been an Assistant Director of Human Resources and Learning & Development Manager in the Middle East, where she was able to work with over 65 different nationalities and learn about the many different people and cultures, which span the globe.
Asha has made a splash in the industry by being the youngest NSW Divisional Councillor for the Australian Funeral Directors Association (AFDA) and currently sits on the Future Generation of Funeral Directors Leadership Team. In 2015 Asha presented at the National Convention for the AFDA on “Generation Management.” She was also the AFDA’s 2015 Scholarship Winner on the Personalisation of WOW Funerals. Through the last 12 months Asha has been training other funeral directors in Why Funerals Matter.
Since 2013, Asha has played a vital role as General Manager for Blue Mountains Funerals ensuring the day-to-day operations of the business are running smoothly. She is constantly looking for new and innovative ways to improve the level of service and care that is provided.
Asha is a member of the Penrith Chamber of Commerce, Biznet (Blue Mountains Networking Group), the Family Business Association and the Justice of the Peace Network.
Louise joined Blue Mountains Funerals in September 2016 after a range of roles within the hospitality and events industry.
Based predominately in our Springwood office, Louise says that working with Grace & Blue Mountains Funerals helps her feel connected to her mountains community and that the thanks and appreciation from families is extremely rewarding.
Louise enjoys hearing family stories and using these stories to build individual funeral ceremonies that truly reflect the uniqueness of each life. She particularly loves working with families to create photo slideshow tributes as a wonderful addition to a funeral or memorial service that then become treasured family keepsakes.
Louise cites music as integral to some of the most powerful funeral experiences she has experienced. From playing spectacular classical music “at concert level” to honour a true music lover, or watching grandchildren on the beginning of their musical journey play in loving tribute, to playing that quirky favourite song at the end of a service that gives everyone an unexpected moment of joy.
Away from work, Louise enjoys pottering in the garden with her chickens, the cat and her partner. Entertaining friends and family and enjoying the garden produce make for her favourite kind of day.
Louise and her staff were the perfect guides for this difficult process. They were knowledgeable, considerate, and above all, they listened actively and allowed us to conduct the kinds of funeral rituals that we wanted. I cannot praise them highly enough.
Blue Mountains Funerals were very helpful, considerate, kind, efficient and sensitive to our needs. Would thoroughly recommend them.
Louise and the staff at Blue Mountains funerals were caring and professional, which really helped myself and my family at this time of grief. My mother had a pre-paid and pre-planned funeral arrangement with clear instructions and choices that the staff had on record which made following our mothers wishes comforting and easier at the time. Thank you to all staff for your professional support
Our Mother died under the trying circumstances of Covid19 restrictions. The funeral we had planned for her could therefore not proceed. The staff at Blue Mountains Funerals were exemplary in their care, compassion, empathy and support as well as practicality as we organised a virtual loving farewell for our mother. We have been overwhelmed by the feedback from our family and friends. Much of the credit needs to go to Blue Mountains funerals namely Louise, Rose and Asha for making the virtual option real and personal.
A very caring and supportive company. They made a very sad occasion in very difficult times easy to negotiate.
Blue Mountains Funerals made a very hard time much easier. All the ladies were excellent.
You can be confident that Blue Mountains Funerals will carry out your loved one’s funeral with professionalism, care and concern for your all your wishes to be met. Highly recommended.
The staff at Blue Mountains Funerals were absolutely wonderful! They went above and beyond to ensure my mother’s funeral service was personalised to her. During a time of immense grief, you really need someone who understands what the family needs, and the staff of Blue Mountains Funerals really delivered in terms of service and compassion. Highly recommended!
Thank you for all you have done for us. We did your appreciate your input into our mother’s funeral. You displayed love and concern for us as a family, thank you.
The staff of Blue Mountains Funerals were so sympathetic and sensitive to our needs both at Emu Plains when we visited for my sister to view our mother and on the day of the funeral. They were ready and on hand when we needed to ask for advice on anything.
I would not hesitate in spreading the word to others if they are in need of a funeral to be arranged to use Blue Mountains Funerals.
Kind regards
Heather
“Thank you and the team for all the assistance and genuine thoughtfulness you gave me and the family throughout Joy’s funeral. We’re truly blessed by choosing you guys!”
“Not only were you all very patient but showed compassion in this difficult time. Tom we thank you and all your wonderful staff. The women looked so beautiful on the day and we were all touched at how everything fell into place. We think Dad would have been honoured.“
“Your professionalism, graciousness, love, comfort & support show to us at this most difficult time of losing our beautiful mother will never be forgotten. Every detail was handled with perfection, everything was very well co-ordinated in a very tight timeframe.”
“Words cannot express our thanks and gratitude to you. You kindness and assistance made the day a beautiful memory for us to reflect back on.“
“The funeral service that you put together was absolutely perfect and was exactly what mum would have wanted. Please know that if I ever need a funeral director again you will be my first call.“
Blue Mountains Funerals Springwood
5 Raymond Lane , Springwood, NSW, 2777
Ph: 02 4751 6166
Email: info@bluemountainsfunerals.com.au
Grace Funerals Emu Plains (Sister Company)
61 Great Western Hwy, Emu Plains, NSW, 2750
Ph: 02 4735 6900
Email: info@gracefunerals.com.au
