Expect Exceptional Service

Your feelings and your comfort are the most important things at this time

When you arrive at Blue Mountains Funerals, you will be greeted by one of our friendly team members and shown to one of our comfortable and contemporary family arranging rooms where light refreshments will be offered.

Your funeral director will take the time with you to further discuss the entire arrangement process and listen to your wishes and requests. We will then work with you to plan a personalised service for your loved one, tailored to your needs.

During this process, we will assist you with:

  • Preparing and filing the official death certificate with Births, Deaths & Marriages
  • Deciding on a burial or cremation
  • Selecting a location, date and time for your service or event
  • Choosing a clergy or celebrant
  • Scheduling a viewing (if requested)
  • Selecting a casket, urn, flowers or other items
  • Planning and designing an order of service and/or other tribute memories
  • Preparing an obituary notice
  • Selecting pallbearers

Some necessary authorizations will need to be signed or arrangements made to have them signed by the appropriate family members.

Throughout every stage of this process, we provide transparency of all costs and fees. Please let us know if you have any specific budget requirements.

It was such an emotional time for us but your professionalism and compassion helped enormously.

I haven’t been through this process before but it wasn’t upsetting as both Julie and Jo gave us such support and nothing was too much trouble.

I would definitely recommend you after our experience.

Carol & Rob
January 2017

The team, especially Asha and Tom, are wonderful people to work with. They provided professional, compassionate guidance through the funeral planning process, and my dad’s service was exactly how we envisioned. I would recommend you to anybody who finds themselves in the unfortunate position of needing to plan a funeral.

Nat Wells
April 2016

Not only were you all very patient but showed compassion in this difficult time. Tom we thank you and all your wonderful staff. The women looked so beautiful on the day and we were all touched at how everything fell into place. We think Dad would have been honoured.

Marie Walcott
July 2016

“Your professionalism, graciousness, love, comfort & support show to us at this most difficult time of losing our beautiful mother will never be forgotten. Every detail was handled with perfection, everything was very well co-ordinated in a very tight timeframe.”

April 2016

Words cannot express our thanks and gratitude to you. You kindness and assistance made the day a beautiful memory for us to reflect back on.

January 2016

The funeral service that you put together was absolutely perfect and was exactly what mum would have wanted. Please know that if I ever need a funeral director again you will be my first call.

Steve Nicholls


Blue Mountains Funerals Springwood

5 Raymond Lane , Springwood, NSW, 2777

Grace Funerals Emu Plains (Sister Company)

61 Great Western Hwy, Emu Plains, NSW, 2750